Privacy Policy

Last updated: March 2026

Introduction

Marion Morris, a self-employed counsellor operating as MM Counselling, has established this policy to protect the personal data of clients and safeguard their privacy and security.

Information We Collect

We collect identifying information including names, contact details, dates of birth, gender, and occupation. This information is gathered to provide counselling services, maintain client records, and communicate with clients.

Personal information will be used exclusively for its original purpose, with explicit consent from clients before using their personal data for any new purposes.

Confidentiality

As a BACP-registered counsellor, Marion adheres to strict confidentiality standards. Information shared in counselling sessions is confidential, with limited exceptions:

  • • Where there is a serious risk of harm to yourself or others
  • • Where required by law (e.g., terrorism, money laundering)
  • • Where disclosure is ordered by a court

Marion would always try to discuss any potential breach of confidentiality with you first, wherever possible.

Data Storage and Security

Client data is stored securely and in compliance with applicable data protection laws. Access is restricted to authorised personnel only. Session notes are kept in encrypted digital or secure physical storage.

Data Retention

Counselling records are retained for 7 years after the end of therapy, in line with BACP recommendations and insurance requirements.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • • Access the personal information we hold about you
  • • Request correction of inaccurate information
  • • Request deletion of your information (subject to legal requirements)
  • • Object to processing of your information
  • • Request transfer of your information to another provider

Cookies

This website uses cookies for traffic analysis and user experience optimisation. Data will be aggregated with all other user data. You can control cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Marion Morris
MM Counselling
Email: mmcounselling1@gmail.com
Southsea, Portsmouth, Hampshire

Complaints

If you are unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk

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